At Atlas Outfitters, we are proud to stand behind our craftsmanship. If you are experiencing issues with your purchase, please fill out the form below with information about your order and the item you are having a problem with. If you have items from different orders, please submit the form multiple times. Under upload documentation, please upload an image of your bumper sinking in the pool or a bathtub.

As a reminder, we do not accept claims due to damage inflicted by dogs (chewing and/or destroying tugs) but only due to manufacturing defects. This includes streamers and the body of the bumper. Please note, we can only remanufacture orders to the specifications of the original order and do not allow for changes to color, style, size, or personalization.